The other month I wrote about the queues forming at Melbourne’s City Loop railway stations caused by the increased use of Myki: so what happens to these commuters when they return home at the end of the day? ‘Stuck in more queues’ is the unfortunate answer.
Thankfully the solution to these crowds at suburban stations is a sensible one – secondary exits have been constructed on the outbound platforms at many stations, with additional Myki
However in the case of Myki, even good solutions manage to snatch failure from the jaws of success: the rollout of these secondary exits has been half baked, with temporary fencing blocking up many of the exits, leaving passengers still stuck in the crowds.
So why are they blocked up? The root cause is due to the work being divided into two phases: civil works to install the steps and path to access the platform, followed by the installation of the actual Myki equipment, with some halfwit having decided that the perfectly safe and complete pathways should not be used by passengers until ticketing equipment is installed.
As a result Metcard and Myki pass holders who don’t need to touch off still have to wait in line behind people who do want to touch off. I wonder how long until someone in charge realises?
The secondary exit shown in the first photo was at Spotswood, the fenced off exits are at Ascot Vale and Bell stations. I’m sure there are plenty more of each type of exit around the Melbourne suburban network.