Myki has a reputation for being a complete balls up: and the Myki check device at the northbound tram stop outside Melbourne Central Station is no exception.
If a device is ‘in service’ then I should be able to use it – so why are you telling me to use another device?
I first spotted the nonsensical error message back on March 20. One week later on March 27 I went past it again, still showing the same screen.
Fast forward to the evening of April 7, when Twitter user @mttb123 posted a photo of the very same screen:
— Melbourne PT user (@mttb123) April 7, 2013
Soon after that @mykimate, the official Myki representative on Twitter, replied:
— myki mate (@mykimate) April 8, 2013
It seems that things work slowly at Myki towers, because when I went past again on April 10 the same ‘In service’ message was still being shown.
I’m going to assume that Myki equipment has some kind of remote monitoring software installed on them, so that if anything goes wrong, a service crew can be despatched to fix it. The blue Myki check readers are the possible exception, as they lack a network connection to talk back to the main Myki system.
And still more
A commenter mentioned that out-of-service Myki readers also display the same message. I found an example for myself the other week: