Posts Tagged ‘DDA compliance’

Vision impaired and the green button

A few months ago I first looked at the uselessness of the green buttons that provide timetable information at stations, but at Southern Cross they did things a bit differently, with braille text being added alongside the normal instructions. However all is not as it appears…

Timetable information / emergency assistance intercom on the suburban platforms

Metro Trains says ‘Stay uninformed’

Back during the 2013 Spring Racing Carnival rail operator Metro Trains Melbourne ran an advertising campaign titled ‘The Uninformed Guide’, featuring a fake newspaper that mixed a satirical form guide with targeted tips for racegoers who never catch the train. The name was rather appropriate, as the ordinary passenger waiting on the platform is similarly uninformed.

PIDS display at Burnley station platform 3 - 57 minute wait for the next train? This is the express line...

Myki and the Hunchback of Notre Dame

‘Everyone do the Myki hunch’ – it’s the only way for a person of average height to read the touchscreen on the ticket machine. So why are the machines so bloody low?

'Everyone do the Myki hunch' (it's the only way for a person of average height to read the screen of a CVM)

Southern Cross Station and dodgy glue

Southern Cross Station: over the past few years it seems like all they have been doing is construction work, but the station was actually ‘completed’ on 1 August 2006. The private operator then commenced their 30 year concession to operate the station, but going by the shoddy workmanship I’ve seen, it has no hope of lasting that long.

Another week, another batch of poor quality tactile paving needing to be reattached to the concourse

DDA non-compliance at Southern Cross

If you haven’t heard the acronym ‘DDA’ before, then it stands for the Disability Discrimination Act 1992. The Act makes disability discrimination unlawful, and from a transport perspective, aims to promote equal access for people with disabilities. On the Melbourne rail network the most visible outcomes of DDA compliance are the ‘bumps’ that line the edge of most platforms – the official term is ‘Tactile Ground Surface Indicators’. So what are they up to at Southern Cross Station?

Tactile paving on a railway station platform